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Frequently asked questions
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Q.Do you accept payment using a Paypal ? A we have suspend use of paypal accounts
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Q.Are my payments absolutely secure A. All the verification procedures are done automatically, no human has access to your credit card details. Our company uses SSL protection this means that all the data you submit will be transmitted only after full encryption. Warning ! Submit your credit card information and your billing details only to secured forms.
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Q.Where can they pick up the cash ? A. We are constantly working on expanding our network and looking for partners to join our growing organisation. Please check out our continuously updated agents list
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Q.How soon will they pick up the cash ? A. Check local opening times of our agent payout locations, for all cleared transactions we guarantee instant delivery for every transaction made online during this time.
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Q.What are your fees ? A. Fadugu has implemented a different charging structure, our fees depend on your payment method. For direct bank transfers we charge a flat fee of the equivalent of £2 for all transfers below £200 and free for all transfers over the equivalent of £200
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Q.Can the recipient receive the funds in dollars ? A. All recipients will receive their cash in local currency, selected payout locations may have the facility to buy equivalent in dollars or required foreign currency
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