The easy way to send money CUSTOMER SUPPORT
UK: +44 207 078 7315
USA: +1 240 297 3407 / +1 289 428 1335
     
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Frequently asked questions

Q. What types of credit cards do you accept ?

A. Our company accepts most major credit and debit card, you may use MasterCard, Discover, American Express, Diner, and all debit cards with the Visa or MasterCard logo.

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Q. Can I use my card issued to me from the States ?

A. Yes you can use your debit or credit card issued in the US.

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Q. Do you accept payment using a Paypal ?

A. Yes, you can use your paypal account when sending money with us

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Q. Are my payments absolutely secure via credit card?

A. All the verification procedures are done automatically and no human has access to your credit card details.
Our company uses SSL protection this means that all the data you submit will be transmitted only after full encryption. Warning ! Submit your credit card information and your billing details only to secured forms.

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Q. Are all payments made online using my credit or debit cards deducted in US Dollars ?

A. Yes, online we accept payments in dollars only, all payments from your credit card would be deducted in dollars at an exchange rate as specified by your bank, for the exchange rate of dollar to be deducted please contact your bank.

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Q. Where can they pick up the cash ?

A. We are constantly working on expanding our network and looking for partners to join our growing organisation.
Please check out our agents list to select AccessPointCash delivery location of your choice https://www.accesspointcash.com/agents.asp

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Q. How soon will they pick up the cash ?

A. Our offices are opened Monday – Friday 8 – 5.00 local time, we guarantee instant delivery for every transaction made online during this time.

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Q. What are your fees ?

A. We will not be beaten on price our fees are currently set at 5% of the value of the transaction, watch out for our promotional offers!

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Q. Can the recipient receive the funds in dollars ?

A. Yes when making the transaction select appropriate option and for an additional charge of 3% of the transaction value we will give the equivalent in the foreign currency of your choice. Otherwise the default is disbursing in local currency.

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